Refund policy

If you aren’t satisfied with any of your products, then please drop us a message so we can help at hello@anact.com

Below are our policies for returns: 

General: Except as provided herein and subject to the limitations below, you can return products purchased from us within the timeframe below and receive a refund of your purchase price in your original form of payment, excluding any shipping and handling that may have been charged to you.

Timing of Returns: The return window is 14 days from arrival. 

Condition of Returned Products: Returned items must be in original, saleable condition with original tags and packaging.

Manner of Refund: If a discount was applied at purchase, that discount will be proportionally applied to your refund or merchandise credit, as applicable.

Refunds will be issued in your original form of payment.

If you paid using a gift card along with another form of payment, we will first apply the refund to the gift card and then apply the remaining amount, if any, to the secondary form of payment. 

If you paid for the returned product using cash and are returning the product via a UPS return label, your refund will be issued in the form of a check.

If you received the product you wish to return as a gift, we will only issue merchandise credit for the return. In order to receive this merchandise credit, you must present a gift receipt at the time of the return.  Merchandise credits are non-transferrable and cannot be replaced if lost or stolen.

Gift Cards and International Sales: We do not accept returns on gift cards or international purchases. Gift Cards cannot be replaced if lost or stolen. We apologize for any inconvenience this may cause.

Purchase Locations: We only accept returns for items purchased directly from our online store. If you purchased through another online retail or in-store location work with the those companies for the return

Processing: Once your return is delivered to our warehouse, please allow 5-10 business days for us to process your return and refund the purchase price to you. 

Changes to this Policy: We reserve the right, in our sole and exclusive discretion, to amend, modify, or terminate this Policy, for any or no reason, with or without notice to you. The foregoing will become effective as of the date of posting. In addition, we, in our sole and exclusive discretion, reserve the right to refuse any returns or exchanges for any or no reason, including, without limitation, those returns that would otherwise violate our Terms of Service.